Users Information and Privacy

GlamGrace is committed to protecting the requisite information and data that you share with us. We have adopted stringent procedures in order to maintain the confidentiality, security, and integrity of data stored on our systems. Our Website encrypts your credit card number and other personal information using Secure Socket Layer (SSL) technology in order to ensure the secure transmission of all data. Only those employees who need access to your information so as to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

Enjoy Secure Shopping at GlamGrace

We use encryption technology, digital certificates, secure commerce servers, and authentication to ensure that your personal information is secure online.

Your Registration

GlamGrace keeps track of your information to offer you the optimum shopping experience. When you register or log in with us, you supply your email address and a password. This allows us to provide you access to your account every time you visit our Website. Before completing your first purchase, we will ask you for your name, phone number, email, billing and shipping addresses. These inputs, along with your credit card number, are necessary to fulfill your order. This information may be disclosed to specific members of our staff and to select third parties (such as our credit card processor and shipping provider) involved in the completion of your transaction and the subsequent dispatch of your order. We may also need your email address or phone number to contact you if we have queries about your order. We or our associate companies may also use your email address to notify you about new services or special promotional programmes, or send you offers or information if you have opted-in. Emails are sent only to GlamGrace members who have chosen to receive them (opted-in) or who have made a purchase on our website. At any time, you can notify us if you wish to stop receiving these emails. In addition, we will keep a record of your past purchases, returns, and credits. We may also ask you for information regarding your personal preferences and demographics which will assist us to better identify and meet your needs.

Cookies

Like many other transactional websites, we use "cookies" to improve your shopping experience and also to save you time. Cookies are little tags that we place onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Through cookies we can customize our Website to your individual preferences and create a more personalized and more convenient shopping experience for you. In this connection, you are kindly requested to note that the cookies we use for our Website or email campaigns do not store personally identifiable information about you or your finances.

Analysis and Reporting

GlamGrace uses reporting software that allows us to analyze the amount and type of member traffic we get on our Website. We use this data to make improvements to your shopping experience as well as to ensure that we have enough capacity to properly serve all of our members. The software provides aggregate reporting information to GlamGrace only. No personal or personally identifiable information is gathered or used for this process.

Server Logs

In an effort to make our Website as effective and as enjoyable as possible, the computers that operate it collect certain information each time you visit. We store these statistics in server logs. Once again, these statistics do not identify you personally, but provide us information regarding the type of user who is accessing our Website and certain browsing activities of that user. This data may include: the IP address of the user accessing our Website (i.e. the unique I.D. number of the user's computer), the type of browser (Internet Explorer, Firefox, etc.) and the operating system (Windows, Mac OS, etc.), the Website the user last visited before linking to our Website, the amount of time during which the user accessed our Website in any given session, and the date and time of access. We may make extensive use of this data at an aggregated level in order to understand how our Website is being used. We may share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, and others in order to help us expand our business.

Service Providers

GlamGrace may use various outside agencies (third party service providers) to make our Website operational and fully functional. For example, we may use third parties to host our Website, operate various features made available on our Website, send emails, analyze data, provide search results and links, and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our Website available. Information will only be disclosed to these service providers on a need-to-know basis.

Exceptions

GlamGrace may be forced to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when GlamGrace, in its sole discretion, deems it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our Website’s Terms of Use. Personally identifiable information may be transferred as an asset in connection with a merger or a sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control.

Changes in policy

You acknowledge that this Privacy Policy is part of the Terms of Use and you unconditionally agree that using this Website signifies your assent to GlamGrace Privacy Policy. If you do not agree with this Privacy Policy, you are requested not to use our Website. Your visit and any dispute over privacy are subject to this policy and our Terms of Use, including limitations on damages. GlamGrace reserves the right to change the terms of use and this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially modify our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.